As a supplier of digital self-service solutions, Active Housing has partnered with housing providers of all sizes across the UK. Post-pandemic, we’ve seen a flurry of housing providers embark on a range of self-service projects, such as customer portals, tenancy applications and repairs reporting. However, amid these exciting projects, we see the same mistakes hindering…
Overcoming digital self-service mistakesRead More →
MIS AMS
Are you ready for business process automation?
Housing Technology interviewed business process automation (BPA), data integration and workflow experts from Active Housing by Hallnet, CGI, Manifest Software Solutions, MIS Active Management Systems, NEC Software Solutions, Neo Technology and One Consulting on the role of BPA in housing providers’ internal- and external-facing operations. What is BPA in social housing? Alan Swift, technical director at…
Are you ready for business process automation?Read More →
If you build it, will they come?
You may consider the most challenging part of implementing and managing a resident portal is securing the initial funds to implement it in the first place. In reality, funding is only half the battle. Once in place, there will be a huge amount of attention on the platform as pressure grows to justify its expense…
If you build it, will they come?Read More →
Walk before you can run: An agile approach to self-service portals
As a father of three children, I often find myself suggesting (or shouting), “walk before you can run”, usually to prevent accidents! This saying is also relatable to software development and IT projects; I believe some housing providers make the mistake of trying to run before they can walk when it comes to customer portals…
Walk before you can run: An agile approach to self-service portalsRead More →
Your path to the future
For a while, MIS Active Management Systems, like many other suppliers, have seen the housing management system as the core to everything that they do. However, there is a potential hidden truth in the way we work and operate in housing. So, what is the path to the future? Simply put, the path is made…
Your path to the futureRead More →
‘IT test-bed’ residences from MIS Group
In an interesting development, IT provider MIS Group has branched out and bought a number of residential properties with a view to using them as a test-bed to trial innovations in housing management technology. The newly-created Mirca Properties will provide rental accommodation to tenants, managed through MIS’s ActiveH Web housing management system and IT services…
‘IT test-bed’ residences from MIS GroupRead More →
