As 2025 begins, Housing Technology interviewed seasoned technologists from 8×8, Access Paysuite, FLS – Fast Lean Smart, Infinity Group, NEC Software Solutions and Plentific about which technologies housing providers should be considering for their future business plans. Which technologies should housing providers be looking at? Sue Michaelwaite, housing manager, 8×8, said, “One area that will…
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Plentific
Technology for better repairs & maintenance (and happier tenants)
Housing Technology interviewed senior housing executives from Askporter, FLS – Fast Lean Smart, Infinity Group, MIS Active Management Systems, NEC Housing, Plentific, Propeller and Voicescape about how housing provider can improve their maintenance and repairs operations through fewer bottlenecks and unresolved repairs and more first-time fixes and, ultimately, happier tenants. What are the common causes…
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IT innovation & culture
Housing Technology interviewed technology and social housing experts from Acutest, FLS – Fast Lean Smart, HTG, NEC Software Solutions, Nexus Open Systems and Plentific on how housing providers can foster a culture of ‘bright ideas’ and then successfully transition those ideas into their daily operations. Is IT innovation driven by technology or business teams? John…
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Anchor goes digital with Plentific
Plentific has been selected by Anchor to digitalise its entire business operations across its housing portfolio of 54,000 properties and 200,000 work orders per year. Plentific will be providing a single real-time platform to connect Anchor’s staff and residents with contractors and digitalise its supply chain. Plentific’s platform will be deployed as an integration layer…
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Plentific expands its portfolio of housing customers
Plentific has been chosen by five new social housing customers for its connected property management platform. Concept Housing, Guinness Partnership, London Borough of Lambeth, PA Housing and Settle Housing will use Plentific to improve their services to tenants through better repair and maintenance activities. Guinness Partnership will use the Plentific platform to streamline its repairs…
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The satisfaction equation
Macroeconomics, maintenance & centralisation Residents are at the heart of housing providers’ operations, and residents’ experience of repairs and maintenance services, whether provided in-house or through contractors, is the key to achieving high satisfaction levels. We recently commissioned a resident-centric report, ‘Experience is Everything’, exploring the macroeconomic context that has created the ongoing housing and…
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