Amid ever-changing views on the role of housing management systems (HMS), Housing Technology interviewed a few experts on the ERP vs. HMS debate, when to replace your HMS, integration with other core systems and common mistakes to avoid when migrating to a new HMS. When is an HMS too old? Ben Charlton, head of migration…
The future of housing management systemsRead More →
Techlabs London
2026 & beyond…
Housing Technology interviewed experts from Access PaySuite, Mobysoft, NEC Software Solutions, Solvares Field Service, TechLabs London and Voicescape about new technologies for 2026, out-of-sector ideas to consider, proptech vs. enterprise software and how to avoid technological distractions & dead-ends. New technologies to consider Engin Yilmaz, director of product innovation at Mobysoft, said, “Beyond the AI…
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Curiosity, innovation and collaboration
How to rethink digital housing services Few would argue that our sector is slow to change when it comes to technology and innovation. There are many reasons why this is the case, such as regulatory considerations, day-to-day operational priorities and budgetary constraints. However, do we have to let these constraints (sometimes real, sometimes perceived) limit…
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Putting VIVID’s customers in control of their tenancies
VIVID was the winner of the Customer Services award at the Housing Technology 2025 Awards. The housing provider explains how it has put its customers in control of their own tenancies with help from TechLabs London and Microsoft. Staying ahead of technological advances is crucial for delivering great customer service. At VIVID, we recognised the…
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Human-powered transformation
The housing sector is undergoing a profound transformation, driven not only by advances in technology but the dedicated individuals who have committed their careers to it. This evolution isn’t just about the software, platforms or systems being implemented, but about the people behind these innovations. For years, professionals within housing providers haven’t seen themselves as…
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Raven Housing’s award-winning Better Connected project
Raven Housing Trust won the gold award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. Mark Baker, executive director of resources and deputy chief executive at Raven Housing Trust, explains the digital transformation and customer experience programme behind its ‘Better Connected’ programme. Raven Housing Trust has spent the past three years…
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