Southern Housing has chosen Totalmobile to transform its field-service and mobile operations. The decision follows the housing provider’s need to streamline its technology estate following the merger of Optivo and Southern Housing Group. Southern Housing has adopted Totalmobile’s suite of field-service solutions including Work Order Management, Enterprise Mobility and Lone Working Protection. Paul Waters, director…
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Rugby’s new repair service with Totalmobile
Rugby Borough Council has launched a revamped digital repairs service for its 3,500 properties, built on a cloud-based platform from Totalmobile. The Totalmobile system will be used to schedule repairs more efficiently and allow faster responses to changes. Totalmobile’s Connect and Mobile solutions are part of a cloud-based platform which assigns repair tasks to the…
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Technology dilemma – In-house vs. external IT development
Housing Technology interviewed housing and software development experts from Asprey Solutions, FLS – Fast Lean Smart, Infinity Group, Totalmobile and Voicescape about the respective merits of in-house software development and external IT development. How do you choose? Totalmobile’s managing director for property & facilities management, David Webb, said, “The main criteria for determining in-house development…
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Flagship on schedule with Totalmobile
Flagship Group has taken on a suite of software from Totalmobile, covering work-order management, workforce scheduling, mobile working and field-service intelligence. Totalmobile’s platform is intended to give the housing provider a flexible approach to real-time updates on service requests, problem reporting and resource requests. The software will also allow Flagship’s tenants to be kept informed…
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Totalmobile’s 135,000 lone-worker alerts
Totalmobile’s software for protecting lone workers has handled 135,000 alerts from its 100,000 users in the past year. Totalmobile’s team dealt with around 370 alerts per day in 2023, from lone workers in the public, commercial and property sectors across the UK and Ireland who felt they were in danger and/or facing an imminent threat….
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Transforming property & facilities management
In the face of the current UK housing crisis, where a staggering 90,000 new homes are needed each year to meet the increase in demand, the role of repairs and asset maintenance on properties is becoming increasingly critical. Prioritising asset management Housing providers grapple with the imperative of prompt repairs and maintenance to meet the…
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