Mid Devon Council has completed a project to install Aico’s SmartLink Gateway, HomeLink Dashboard and IoT technologies into all of its tower blocks to improve resident safety, particularly around fire and carbon monoxide (CO) protection.
The council almost immediately recognised the benefits of Aico’s system when it received an alert of high levels of CO in a property via its SmartLink Gateway and HomeLink Dashboard. A faulty cooker was found to be the cause of the carbon monoxide, resulting in the appliance being condemned. The residents were told not to use the appliance and advised on the symptoms for CO poisoning.
Throughout the incident, the council was able to monitor the CO levels in the property in real time via the HomeLink Dashboard.
Mike Lowman, repairs and adaption supervisor, Mid Devon Council, said, “The fact that the property had no CO alarm before the installation of the new system demonstrates the life-saving benefits of the Aico system because the residents could have suffered very serious health problems or worse if the alarm hadn’t been installed and a notification not sent via the Aico system.”
In the future, Mid Devon Council will be updating its procedures to further improve its response times to fire- and CO-related incidents, with alerts from the SmartLink Gateway automatically notifying a dedicated phone team during working hours and to a call centre when out of hours.