Places for People has just implemented PIMSS Data Systems’ new tablet solution, pimss4tablets, for all of its surveying operations. Dean Moran from Places for People said, “We had been exploring mobile technology for some time, but we found that the available solutions were either unreliable or expensive so when pimss4tablets came along we were keen…
Keep taking the tablets – Places for People & PIMSS Data SystemsRead More →
Magazine Articles
New housing fraud legislation – Needed or ineffective posturing?
New legislative powers have been recently introduced that will give local councils the power to make banks, building societies, utility and telecommunications companies supply them with data in order to investigate housing fraud, writes Emma Moore, a freelance writer and journalist. The Prevention of Social Housing Fraud Act aims to tighten the housing system and…
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In4Systems’ success with Promaster and Schedulemaster products
In4Systems, now part of Orchard, has announced that Golden Gates Housing Trust is now using its new Schedulemaster software, and Longhurst Group and WM Housing Group have both upgraded to the latest version (v4) of its web-based Promaster software for asset management. Gavin Black, senior project manager for business improvement, Longhurst Group, said, “As the…
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Hillcrest scheduled for mobile with 1st Touch & ServicePower
Hillcrest Housing Association has chosen a new mobile workforce solution from 1st Touch, along with a dynamic appointment scheduling system from ServicePower. The combined systems are expected to deliver more efficient service delivery and an enhanced experience for the housing provider’s tenants. With the integrated 1st Touch and ServicePower solution, Hillcrest’s customer service team can…
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Mobile gains for Broadacres with 1st Touch
Broadacres Housing Association has introduced mobile workforce software from 1st Touch for its repairs and maintenance operations, three years after bringing them in-house. Chris Fawcett, ICT manager, Broadacres Housing Association, said, “We chose 1st Touch as it had an existing integration with our Aareon housing management system. In addition, with our housing stock spread over…
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1st Touch launches self-service app
1st Touch has launched a self-service app which lets tenants submit requests online for a wide range of services, ranging from repairs and maintenance or estate management concerns through to arranging visits from housing officers or conducting rent queries. The system reduces the pressure on the housing provider’s call centre staff while significantly enhancing positive…
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