Following Flagship Housing’s work in 2012 to redevelop its web presence with help from its long-term partner VerseOne and its VerseOne content management system, it has since launched an informational website (www.rftrepairs.com) for its new in-house repairs service and also carried out a complete redesign of its customer website. The housing provider wanted to remain…
HTML5 web for Flagship Housing with VerseOneRead More →
Magazine Articles
Metropolitan targets 25% reductions with Mobysoft
Metropolitan Housing is using software from Mobysoft to gain a better understanding of its tenants’ rent arrears. In advance of the introduction of universal credit, the housing provider has spent three months implementing RentSense, a rent arrears decision engine which uses complex algorithms to analyse a tenant’s account and assess whether they are in genuine…
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Paperless direct debits from Allpay at North Lincolnshire Homes
As part of its plans to improve and strengthen its income collection processes, North Lincolnshire Homes has just signed a three-year contract with Allpay for its paperless Direct Debit service. The web-based service is expected to go live early in 2014 and will allow the housing provider to set up new Direct Debit instructions over…
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ROCC wins contractor software deal at First Choice Homes
First Choice Homes Oldham has selected ROCC Computers for its new contractors system, alongside software from Kirona for mobile working. The new contractors system is intended to increase the number of repairs and maintenance jobs completed each day while reducing back-office administration and paperwork. The system is also expected to make management reporting easier and…
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Getting Westminster residents connected with Community Fibre
Community Fibre is installing fibre-optic cabling to 1,000 homes in London’s Westminster area as part of a pilot project to support digital inclusion among Westminster City Council’s housing residents. By working with Westminster City Council and its ALMO CityWest Homes, Community Fibre’s installation is being carried out at no cost to residents or the council….
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Infor insights at Spectrum Housing
Spectrum Housing Group has implemented performance management software from Infor for planning and budgeting, replacing a very spreadsheet-led culture. The new software is intended to help Spectrum to deploy its resources more effectively and provide all budget holders with the tools to forecast more accurately. Spectrum’s previous spreadsheet-based planning processes meant that there was an…
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