Aareon UK has launched a range of managed service options to helps its customers boost value for money and reduce the time taken for services to become fully operational. The new services remove the need for housing providers to tie up vital internal systems management and staff resources. Well-established in the housing sector with its…
Aareon branches out into managed IT servicesRead More →
Magazine Articles
Housing IT standard from HACT
HACT has launched version 1.0 of its free data standard for housing IT. Created in conjunction with 17 housing providers, the data standard focuses on core tenant data, and the voids and allocations process. It includes a reference data model, data exchange standards, supporting documentation, and implementation business cases. Andrew van Doorn, chief executive, HACT,…
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Embracing the digital switchover
By 2025, analogue telephony services will be switched off completely in the UK. While this may sound alarm bells for housing providers who offer telecare systems (such as pendant alarms and pull cords) to their older residents, we believe it represents an opportunity rather than a threat. While we see this date as a deadline…
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Grand Union on track with Kirona
Since moving to the latest version of Kirona’s Dynamic Resource Scheduler (DRS v5), Grand Union Housing Group has increased its scheduled jobs by 46 per cent. Having used an earlier version of DRS since 2014 for its maintenance and repairs teams, Grand Union invited Kirona to review its use of the software following its upgrade…
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T for technology or team?
Many of you will have seen the headlines on the increasing rise in IT project failures, how project costs overrun by 45 per cent on average and deliver only 56 per cent of the intended benefits*. So, what is IT project success? The fundamentals of project management are time, cost and quality to deliver an…
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Ashford Borough Council on the go with Housing Support Pro
Ashford Borough Council has adopted mobile working for its housing officers with Housing Support Pro’s Client 360 software integrated with its existing Orchard housing management system. By introducing the tablet-based Client 360, which instantly provides tenant details and raises service forms in real-time, the council’s tenancy management and housing officers can now access tenancy and…
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