• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology Main Logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Contact
  • Home
  • Research
  • Magazine
  • Events
  • Awards
  • Recruitment
  • On Demand
Home / Magazine Articles / East Thames re-houses with Redstone

East Thames re-houses with Redstone

East Thames Group has moved its ICT systems to Redstone’s OneNet intelligent building infrastructure.

When East Thames decided to move 800 employees from two separate offices into a new building to gain space, it used the move to resolve problems it had with its existing IT and telephony infrastructure by introducing a unified communications system and updated workflow. Jeff Solomon, head of ICT, East Thames, said, “One of our core themes is to deliver value for money. Despite moving to a new building and making a fresh start, we still needed to make full use of existing resources, particularly IT hardware.”

Redstone was chosen to advise on all technical elements of the IT infrastructure and the implementation of the complete ICT build. The core of East Thames’ new building is Redstone’s OneNet, an integrated network architecture which supports intelligent buildings by providing a common IP infrastructure for all building management and communications systems.

Solomon said, “The roll out of the unified communications system went very smoothly. We deployed department by department, with people being trained as we went along. The reaction to new features, such as the ability to remotely manage calendars and integrate with Outlook to schedule call-backs, has been extremely positive.”

Redstone also supplied the building-wide structured cabling system and security system, comprising door-access controls, CCTV, intruder alarms and turnstiles.

East Thames’ 40+ satellite offices can also now access the full features available at the headquarters, cutting costs as calls are routed across an internal network. East Thames expects to see significant cost benefits from having an integrated IP system and a structured cabling system, which will mean lower infrastructure costs and lower management overheads.

Solomon concluded, “Using the IPFX unified communications system installed by Redstone, we gain greater mobility and integration between office services and the front line. For example, our agents now have the facility to take office calls and even monitor the help desk from their mobile phones, transferring calls where appropriate, which makes our operation far more flexible.”

See More On:

  • Vendor: Redstone
  • Housing Association: East Thames Group
  • Topic: Infrastructure
  • Publication Date: 007 - January 2009
  • Type: News

Primary Sidebar

Most Recent Articles

  • Artificial intelligence in housing
  • Mobysoft – Data problems affecting complaints’ handling
  • Data, AI and private-sector strategies
  • Smart repairs & smarter homes
  • From firewalls to fortresses
  • Achieving three quick wins in AI
  • Rebuilding Selwood Housing’s IT infrastructure
  • Are you ready for organisational AI?
  • PIMSS releases AI Document Reader for compliance
  • Calico Homes cuts arrears with RentSense
  • FourNet launches digital transformation index
  • New income recovery software from Voicescape
  • Asprey Assets at YMCA
  • I love spreadsheets…
  • All watched over by machines of loving grace – AI assistants and adult social care
  • The rent revolution – The case for AI-powered payments
  • Unlocking safer living through data
  • Aareon acquires MIS ActiveH
  • Vericon launches MouldSense
  • Back to the future at Housing Technology 2025
  • FireAngel wins Which? Award
  • Maximising income and preventing homelessness
  • Anchoring digital innovation with Plentific
  • Cynon Taf Community Housing gets Housing Insight’s Arrears Manager
  • Tenants, AI & your biggest compliance risk
  • EDITOR’S NOTES – Data, standards & straight-through processing
  • AI as a social housing expert
  • South Yorkshire Housing halves arrears with Mobysoft
  • Bromford Flagship wins Aico’s smart-home competition
  • Putting VIVID’s customers in control of their tenancies

Footer

Housing Technology Main Logo
  • Instagram
  • LinkedIn
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2025 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293