• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / First Choice Homes signs with ANS and Metronet

First Choice Homes signs with ANS and Metronet

Infrastructure and managed service specialist ANS and internet connectivity provider Metronet have been chosen by First Choice Homes Oldham to implement a completely new IT infrastructure. The multi-year contract is reported to be worth over £1 million for ANS and around £200,000 for Metronet.

The contract will support FCHO’S strategy of providing online customer self-service systems for key interactions including applying for a house, logging repair requests and checking rent balances. It will also increase flexibility for employees by allowing them to access this information from anywhere on any device linked to the corporate network.

Stephen Repton, head of ICT, First Choice Homes Oldham, said, “The new infrastructure will allow staff to take front line services to our tenants, enable more agile ways of working, and lay the foundations for future self-service options. It will also let us open up new lines of communication with our tenants, allowing quicker responses to enquiries, and make significant long-term energy savings.”

Paul Shannon, managing director of managed services, ANS, said, “Housing providers are recognising that IT departments’ time is better spent supporting wider business objectives rather than on back-office management. Our service will therefore deliver cutting-edge IT which is fully managed by ANS, meaning the team at FCHO can focus on developing its customer services rather than maintaining uptime.”

See More On:

  • Vendor: ANS Group, Metronet UK
  • Housing Association: First Choice
  • Topic: Infrastructure
  • Publication Date: 040 - July 2014
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner