George Grant, CEO of Housing Technology, interviewed Mark Henderson, the departing chief executive of Home Group, on leading one of the UK’s largest housing providers through crises, cultural transformation and house-building programmes. George Grant: You’re retiring after 18 years as chief executive of Home Group. What has changed during that time? Mark Henderson: Well, everything…
Interview – Mark Henderson’s 18 years as Home Group’s CEORead More →
Home Group
Everon telecare at Home Group
Home Group is upgrading most of its sheltered housing schemes with a new digital telecare system from Everon. The upgrade includes compliance with the analogue-to-digital switchover scheduled for January 2027. As a cloud-based wireless solution, Everon’s system runs across a mesh network that monitors signals from the telecare units installed in each home and the…
Everon telecare at Home GroupRead More →
So. Many. Spreadsheets.
Home Group’s data-centric shift for SDR reporting It’s 22 May 2015 and I’m in a meeting room with my team mate, on our tenth hour of our working day. The table in the middle of the room is piled high with snacks, junk food and soft drinks. I’m simultaneously trying to organise a lift on…
So. Many. Spreadsheets.Read More →
Home Group on schedule with Calabrio & Business Systems
Home Group is now live with new workforce management (WFM) software from Calabrio, implemented by Business Systems after the housing provider’s previous WFM software reached the end of its useful life. The Calabrio One software covers resource allocation, workforce scheduling, forecasting and analytics. Since the Calabrio system went live, Home Group reported that it is…
Home Group on schedule with Calabrio & Business SystemsRead More →
Home Group takes on Calabrio ONE with Business Systems
Home Group has recently partnered with Business Systems to help transform its contact centre operations. Taking advantage of the UK government’s Crown Commercial Framework, Home Group chose Business Systems to implement Calabrio’s ONE workforce management system on the basis of its forecasting, scheduling and analytics capabilities. Following the implementation of the Calabrio software, the housing…
Home Group takes on Calabrio ONE with Business SystemsRead More →
In Conversation with Mark Henderson | Covid-19: Planning Ahead
Housing Technology’s George Grant interviewed Mark Henderson, CEO at Home Group, about how Covid-19 has affected Home Group and their staff. Home Group is a housing association, social enterprise and charity and one of the UK’s largest providers of high quality housing and integrated housing, health and social care.
