Totalmobile has won a three-year contract with Hyde Group to extend the use of its field-service and dynamic scheduling software across the housing provider’s wider operations, including asset management, building safety, neighbourhoods and safer homes. Mark Batchelor, director of property services, Hyde Group, said, “When we first contracted with Totalmobile, we wanted a unified solution…
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Hyde Group
Hyde Group better off with LookingLocal
Hyde Group has become the first housing provider to use LookingLocal’s BetterOff online platform which brings benefits and employment together in a single digital space. BetterOff, developed by Kirklees Council’s digital team LookingLocal, combines benefits eligibility, applications, appeals and comprehensive employment tools. LookingLocal said that it helps to ensure tenants are aware of and can…
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The housing provider of the future
The Hyde Group’s ICT director,Tim Linsdell, and Northgate Public Services’ director for housing solutions, Trevor Hampton, discuss the future of IT in the housing sector. How will the current pressures on social housing impact housing providers over the next ten years? Trevor Hampton, director for housing solutions, Northgate Public Services, said, “There’s a clear trend…
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Hyde goes gigabit with Hyperoptic
Hyde Group is soon to offer its tenants access to the fastest broadband service in the UK from Hyperoptic. Enabled by fibre-to-the-premises (FTTP) provider Hyperoptic, the project will be piloted from September 2016 across six of Hyde’s existing developments in south London and two of its new-build sites in Southwark and Harrow. Hyperoptic said that…
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InterNETalia transforms Hyde’s maintenance services
The Hyde Group is using InterNETalia’s AccuServ solution for the delivery of responsive repairs and planned maintenance of its 12,000 homes. AccuServ will deliver an agile, flexible service to tenants, with work ranging from kitchen and bathroom adaptations for elderly or disabled tenants, through to out-of-hours emergency repairs, gas servicing and voids management. The improved…
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Staying online with The Hyde Group
An evaluation of The Hyde Group’s Getting Online programme has found that 80 per cent of learners remained online after training and went on to become regular internet users. Sarah Thurman, director, Hyde Plus, said, “The Getting Online programme has had a real impact on the lives of participants and is reaching residents who stand…
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