Hyde Group has halved its property void times, from 55 days to 27 days, following a service improvement project with Engage Process. The significant reduction in void times was based on a comprehensive mapping and analysis by Engage Process of Hyde’s previous property turnaround processes. The project goals were to reduce the turnaround time for…
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Hyde Group
Plentific takes on new customers & 157,000 properties…
Plentific has signed seven new housing customers for its real-time software – Change Housing, Hyde Group, Longhurst Group, Midland Heart, Platform Housing, Phoenix Community Housing and SW9. Hyde Group approached Plentific to in order to achieve year-round utilisation of its internal workforce alongside ad-hoc demand for specialist external contractors through the Plentific marketplace. Plentific is…
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Hyde signs repairs contract with Totalmobile
Totalmobile has won a three-year contract with Hyde Group to extend the use of its field-service and dynamic scheduling software across the housing provider’s wider operations, including asset management, building safety, neighbourhoods and safer homes. Mark Batchelor, director of property services, Hyde Group, said, “When we first contracted with Totalmobile, we wanted a unified solution…
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Hyde Group better off with LookingLocal
Hyde Group has become the first housing provider to use LookingLocal’s BetterOff online platform which brings benefits and employment together in a single digital space. BetterOff, developed by Kirklees Council’s digital team LookingLocal, combines benefits eligibility, applications, appeals and comprehensive employment tools. LookingLocal said that it helps to ensure tenants are aware of and can…
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The housing provider of the future
The Hyde Group’s ICT director,Tim Linsdell, and Northgate Public Services’ director for housing solutions, Trevor Hampton, discuss the future of IT in the housing sector. How will the current pressures on social housing impact housing providers over the next ten years? Trevor Hampton, director for housing solutions, Northgate Public Services, said, “There’s a clear trend…
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Hyde goes gigabit with Hyperoptic
Hyde Group is soon to offer its tenants access to the fastest broadband service in the UK from Hyperoptic. Enabled by fibre-to-the-premises (FTTP) provider Hyperoptic, the project will be piloted from September 2016 across six of Hyde’s existing developments in south London and two of its new-build sites in Southwark and Harrow. Hyperoptic said that…
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