Hyde Group has become the first housing provider to use LookingLocal’s BetterOff online platform which brings benefits and employment together in a single digital space.
BetterOff, developed by Kirklees Council’s digital team LookingLocal, combines benefits eligibility, applications, appeals and comprehensive employment tools. LookingLocal said that it helps to ensure tenants are aware of and can claim the benefits they’re entitled to, have improved job prospects, and can pay their rent on time.
Jahanara Rajkoomar, head of community investment, Hyde Group, said, “We are working towards digitally transforming most of our current services as we recognise that tenants increasingly want to access services and information online. Wherever possible, we want to offer tenants a self-service option, so BetterOff seemed a good fit. On average, we expect residents using BetterOff to gain £635 each in unclaimed benefits.”
