L&Q has chosen software from Totalmobile for the scheduling and fulfilment of repairs within its transformation and change portfolio. L&Q’s £60 million repairs and maintenance service will be upgraded to Totalmobile’s Field First platform, bringing scheduling and service delivery together within a single system. By combining scheduling and service delivery within one platform, Field First…
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L&Q
L&Q’s Bizapps team
L&Q won the gold award in the IT team of the year category of the inaugural Housing Technology 2024 awards. Andrew Makinson, head of delivery for business applications at L&Q outlines more about the housing provider’s prize-winning team. You’d be hard pushed to find a tougher operating environment than the one facing the housing sector….
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L&Q’s virtual concierges from Alcove
An L&Q extracare scheme in Essex has been fitted with a virtual concierge service from Alcove. L&Q’s Cornell Court is the first social housing scheme in the UK to include this technology as standard and to use the internet of things to connect several devices within each property to create a wraparound service for residents….
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L&Q joins DPS Marketplace
L&Q has joined the DPS Marketplace framework developed between software provider Plentific and housing providers Notting Hill Genesis and Peabody. The DPS Marketplace enables ‘smart capacity management’ for housing providers around their maintenance and repairs operatives, while also giving local businesses unprecedented access to exclusive contracts from RSLs, provided they meet strict, trade-specific requirements. Plentific…
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AssetCore data analytics at L&Q
Over the last 12 months, London & Quadrant has processed a number of property-related ‘live’ transactions using AssetCore’s loan security and asset information tool. Documentation and data relating to properties held by housing providers is often held offline, in traditional spreadsheet and paper-based formats. When managing these property portfolios, this legacy approach means that communications…
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L&Q’s performance boost with Kirona
London & Quadrant Housing Trust is now using Kirona’s Dynamic Resource Scheduler across its mobile workforce. L&Q set up its direct maintenance business in 2015 as a pilot project involving just 10 operatives, but this has since grown to a team of 300 covering 50,000 of its properties. The housing provider originally used a slot-based…
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