Following its use of Mobysoft’s RentSense software, Melville Housing has reported net arrears of only 1.7 per cent for 2024/25, making it one of Scotland’s top-performing housing providers for rent collection. The housing provider has achieved 100 per cent weekly case completions across its income team, with RentSense providing the visibility and structure needed to…
Melville Housing reaches 100 per cent arrears completionsRead More →
Melville Housing
Melville Housing’s proactive approach to damp & mould with Aico
Housing providers are committed to providing safe, sustainable homes for residents, but the current landscape continuously presents challenges. These include regulatory compliance, residents’ safety, decarbonisation and disrepairs, such as damp and mould. Simultaneously, they must do more with less; balancing challenges against resources and exploring new ways of doing things. Many proactive housing providers are…
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Aico’s life-saving alarms at Melville Housing
An interlinked fire alarm system recently played a vital role in saving the life of a tenant living in a property owned by Melville Housing in Scotland. Neighbours were alerted to the fire in Mayfield, Dalkeith, when home-safety specialist Aico’s Multi-Sensor Alarm was activated and began to sound. Although the resident was initially unable to…
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Castle DR at Melville Housing
Melville Housing Association is using Castle Computer Services for its disaster recovery and business continuity operations following a recent office move. Andrew Noble, chief executive, Melville Housing Association, said, “Our infrastructure was at an age where it needed to be upgraded in advance of our move to new offices and Castle worked with us to…
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Melville exchanges with CES
Melville Housing Association has added a mutual exchange module from CES as a key part of a recent website upgrade. The CES module uses a map-based search facility to make it easier for tenants to see if there are possible ‘swap’ options in a suitable area. The module also makes it simpler for tenants to…
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