Melville Housing Association is using Castle Computer Services for its disaster recovery and business continuity operations following a recent office move.
Andrew Noble, chief executive, Melville Housing Association, said, “Our infrastructure was at an age where it needed to be upgraded in advance of our move to new offices and Castle worked with us to ensure that the upgrade and the move was as efficient as possible.
“Castle helped us with the preparation and planning so that the new infrastructure was installed ready for a ‘pick and lift’ on moving day. The planning paid off because we moved over a weekend and had all of our IT systems up and running by Monday lunchtime, causing minimum disruption to our services.
“All of our hardware is located on one site and despite off-site data backups every day, we wanted a more flexible and robust DR solution. Castle’s ‘disaster recovery as a service’ (DRaaS) provides robust business continuity so that we can have systems up and running within hours if there is a critical event, giving us peace of mind that even in the worst case scenario we can still operate from anywhere and maintain customer service, even from home, within a few hours.”