Platform Housing Group has just launched its Digital Futures Academy, a paid apprenticeship programme designed to offer people from diverse backgrounds the opportunity to build a career in digital and data technologies. With a focus on improving customer experiences in social housing, the programme aims to open doors for those who may have struggled with…
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Platform Housing
Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
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Platform Housing’s innovation award
Platform Housing Group won the gold award in the innovation category at the Housing Technology 2024 Awards; in this article we take a look at the importance of these awards and what the accolade means to both Platform Housing Group and the wider housing sector. Housing providers like Platform Housing Group are in a fantastic…
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Platform Housing – The build vs. buy debate
Increasing external pressures on the housing sector, including TSMs, a greater focus on compliance and a drive towards personalised services, often lead to new technology and data initiatives. Platform Housing’s director of EPMO Tamara Fyffe and head of data, analytics and AI Richard Hawkes discuss their conflicting and complementary opinions on whether you should build…
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Platform Housing and International Women’s Day 2024
As part of International Women’s Day at the beginning of March, Housing Technology caught up with Hannah Lock, a project manager at Platform Housing Group, to discuss her career as an IT consultant and find out why she’s involved in social housing. Lots of people who work in social housing do so because they want…
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Platform Housing – Automating UC verifications with RPA
During 2023, we had an opportunity to remove a large portion of manual processing and keying from our universal credit (UC) application process. In order to streamline our claim response process, we built a solution using Microsoft Power Automate RPA to imitate the behaviours of our users. The resulting benefits included improved application response rates,…
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