Platform Housing Group has joined forces with Verto, a project and programme management software provider, to co-create a smarter way of managing complex change across its operations. The collaboration began when Platform Housing wanted to establish a more structured and visible enterprise project management office (EPMO), with early discovery sessions highlighting difficulties around resource planning,…
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Platform Housing
First apprentices join Platform Housing’s Digital Futures Academy
Designed to nurture digital and data technology talent from all walks of life, Platform Housing’s Digital Futures Academy has welcomed its first six apprentices. The housing provider opened applications for its academy in February 2025. It received 150 applications from prospective apprentices, with 35 chosen to attend assessment days, and six offered apprenticeships. The apprentices…
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Platform Housing tackles complaints with Microsoft & Baytree Solutions
Platform Housing Group has implemented a new complaints management system powered by Microsoft Dynamics 365, delivered in partnership with Baytree Solutions. With the Dynamics platform, tenants’ complaints are now accessed from a central repository. This has made it easier for the housing provider to meet the Housing Ombudsman’s complaint handling code as well as internal…
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Platform Housing welcomes its first digital apprentices
Platform Housing Group’s new Digital Future Academy is set to welcome its first six apprentices in September 2025. With its launch covered in the January 2025 edition of Housing Technology, Platform Housing’s academy is designed to open doors for individuals who may have faced barriers to traditional academic success, particularly those who are neurodiverse or…
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Platform Housing launches digital apprenticeships
Platform Housing Group has just launched its Digital Futures Academy, a paid apprenticeship programme designed to offer people from diverse backgrounds the opportunity to build a career in digital and data technologies. With a focus on improving customer experiences in social housing, the programme aims to open doors for those who may have struggled with…
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Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
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