Prospect Community Housing has completed its implementation of Civica’s Housing Cx web-based HMS. Since it went live last April, the housing provider has saved £30,000 in staff costs and ‘channel shifted’ 35 per cent of its tenants to its online services. PCH also now has a 360-degree view of all tenant interactions within a single…
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Prospect Community Housing
Civica Housing Cx at South Lakes and Prospect Community Housing
South Lakes Housing and Prospect Community Housing have both gone live with Civica’s new Housing Cx solution in order to have all of their housing management information in one place. Paul Aitken, IT manager, South Lakes Housing, said, “We have gone live and are now operational with Civica Housing Cx. It’s already proving to be…
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