South Staffordshire Housing

South Staffordshire cuts arrears to one per cent with Mobysoft

In 2016/17, South Staffordshire Housing Association achieved its lowest ever arrears in spite of ongoing welfare reforms and the one per cent rent cut, after its deployment of Mobysoft’s RentSense software. Samantha Allcott, income manager, South Staffordshire Housing, said, “Rather than waste extra resources and money on working through an inaccurate caseload, we decided to…
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South Staffordshire Housing improves collections with RentSense

Mobysoft’s RentSense arrears software has helped South Staffordshire Housing achieve its best year for rent collection, having reducing its arrears to just 1.4 per cent in 2014. Jan Goode, director of customer service, South Staffordshire Housing Association, said, “Given that we knew welfare reform was on the horizon, we started to talk to Mobysoft in…
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