South Yorkshire Housing has cut its arrears from four per cent to two per cent after its implementation of Mobysoft’s RentSense software. Before implementing RentSense, the housing provider’s approach to arrears was mainly reactive, resulting in small arrears cases frequently escalating due to a lack of early interventions. With RentSense, South Yorkshire Housing’s income team…
South Yorkshire Housing halves arrears with MobysoftRead More →
South Yorkshire Housing
South Yorkshire Housing moves to Node4’s cloud
South Yorkshire Housing is updating its entire IT infrastructure by swapping its traditional on-premise systems for a single set of cloud and co-location services from Node4. The housing provider’s replacement of multiple legacy providers with a single range of integrated systems from Node4 is part of SYH’s ongoing digital transformation programme and is intended to…
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South Yorkshire Housing goes Microsoft-first with TSG
Award-winning Microsoft partner TSG is supporting South Yorkshire Housing in its plans to go ‘Microsoft first’ throughout its operations. Taking a Microsoft-first approach, the housing provider is using numerous modules from the Microsoft Office 365 suite including OneDrive, Teams, Power Apps, Power Automate (previously Flow) and a new enterprise-wide SharePoint EDRM platform. Office 365 and…
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South Yorkshire goes live with Civica Cx
South Yorkshire Housing has completed the implementation of Civica’s Cx housing and asset management solutions. The fully-integrated solution from Civica will cover a number of areas including: contacts and assets; communications; rent arrears and voids management; repairs, planned maintenance, servicing and inspections; complaints and feedback; a contractor portal and the use of Civica’s APIs for…
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South Yorkshire Housing takes Rentsense
South Yorkshire Housing Association has deployed Mobysoft’s Rentsense to create immediate efficiencies in its arrears recovery processes, particularly regarding the workloads of its income officers. Tim Crawford, rent and lettings manager, South Yorkshire Housing Association, said, “At the moment, there are cases that our housing officers are looking at on a regular basis that don’t…
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1st Touch announces its 2013 award winners
Mobile working software provider 1st Touch has announced its housing awards for 2013, based on how some of its customers have used its software. The winners were: Success award: based on outstanding benefits and return on investment gained from mobile technology implementation and roll-out, won by South Yorkshire Housing based on it completing an extra…
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