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Home / Free Subscriber Access / South Yorkshire goes live with Civica Cx

South Yorkshire goes live with Civica Cx

South Yorkshire Housing has completed the implementation of Civica’s Cx housing and asset management solutions.

The fully-integrated solution from Civica will cover a number of areas including: contacts and assets; communications; rent arrears and voids management; repairs, planned maintenance, servicing and inspections; complaints and feedback; a contractor portal and the use of Civica’s APIs for a customer portal.

Claire Sockett, head of IT, South Yorkshire Housing, said, “We’re delighted to be up and running with this new digital platform from Civica. Cx will make a big difference to how we interact with and respond to customers, raising the quality of our services, helping our people to work in a more agile way and transforming our systems for a more digital future in social housing.”

See More On:

  • Vendor: Civica
  • Housing Association: South Yorkshire Housing
  • Topic: Housing Management
  • Publication Date: 069 - May 2019
  • Type: News

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