• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Free Subscriber Access / Housing Solutions’ AI repairs with Prodo
Housing Solutions’ AI repairs with Prodo

Housing Solutions’ AI repairs with Prodo

Housing Solutions has launched a new AI-powered repairs tool in collaboration with its digital partner, Prodo.

Having worked with Prodo on a number of digital projects in recent years, including its self-service tenant portal, Housing Solutions was keen to collaborate with them again on the development of AI Assist.

AI Assist is a diagnostic solution for repairs built on the Azure platform. It lets tenants ‘snap and send’ boiler identification details via a single photo. The visual diagnostic tool has been trained on machine-learning models to correctly identify gas boilers and damp problems with near 100 per cent accuracy. Housing Solutions said that it plans to extend the tool’s capabilities to cover the most commonly-reported repairs.

By enabling tenants to simply send a picture of their problem, they can bypass lengthy repair-reporting processes on the phone or online as well as limit the need for them to interpret or diagnose problems themselves. The AI Assist data-collection process also means that repairs are reported in the same way each time, reducing data inconsistencies and the need for clarifications. And with access to more accurate and relevant data and images, Housing Solutions’ engineers are expected to achieve a higher rate of first-time fixes.

Rich Harvey, head of digital and information services, Housing Solutions, said, “It’s fundamental to housing providers’ success that they become truly digital. That’s why we’ve made online the first choice for our tenants, and our joint AI Assist development with Prodo shows just how much we’re pushing boundaries.”

See More On:

  • Vendor: Prodo
  • Housing Association: Housing Solutions
  • Topic: Infrastructure
  • Publication Date: 082 - July 2021
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner