• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / Orwell Housing selects Gigaset for DECT and warden call upgrade

Orwell Housing selects Gigaset for DECT and warden call upgrade

Gigaset and Comms Supply have upgraded Orwell Housing’s telephony systems while seamlessly integrating with the warden-call communication system used to connect tenants with staff.

The project was carried out by Comms Supply, a certified Gigaset partner, that also provides its SIP-based cloud telephony platform YourUCP to Orwell Housing’s head office and many extra care housing schemes throughout Suffolk.

Based on the need for better coverage, seamless call handover between cells and integration with both the warden system and Orwell’s SIP-based telephony platform, Comms Supply designed a new system based on Gigaset Multicell base stations and DECT handsets.

Jamie Hopkins, head of ICT, Orwell Housing, said, “Our existing warden-call system was starting to show its age in terms of reliability and features and the growth of our extra care schemes over the years had led to coverage issues. Our concern was that there was a small chance that a call might not get through to the right person in a timely fashion.

“The new Gigaset DECT system offers great coverage, call quality and the handsets have proven easy to use, and our plan is to upgrade the majority of our sites over the next few years.”

See More On:

  • Vendor: Gigaset
  • Housing Association: Orwell Housing
  • Topic: Infrastructure
  • Publication Date: 052 - July 2016
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2022 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner