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Home / 038 - March 2014

038 - March 2014

DWP funds digital housing solution

DWP funding has helped to develop a new website, www.letshelpyou.co.uk, to enable tenants to move to more affordable accommodation in the private rental sector. The LetsHelpYou service was piloted across five West Yorkshire local authorities in February 2012 and now has a network of over 20 local authorities, with more in the pipeline. Over 16,000…
DWP funds digital housing solutionRead More →

Key contact trends in 2014 from Echo

Echo Managed Services, a provider of multi-channel contact services, has highlighted what it considers the five key customer contact challenges for public sector organisations in 2014. While embracing the requirement for online self-service and the increased application of multi-channel, mobile and social technologies, Echo believes that 2014 will also see a re-focusing on the importance…
Key contact trends in 2014 from EchoRead More →

Viridian launches free IT training with Student@Home

Viridian Housing has started a partnership with London-based IT training company Student@Home and the charity U Can Do IT to provide free internet training to 300 Viridian residents over the age of 50 in an effort to combat social isolation. The project is reported to be costing around £80,000. The project follows the successful completion…
Viridian launches free IT training with Student@HomeRead More →

Castle Vale residents get free wi-fi from CommunityUK.net

Over 200 residents in Castle Vale, Birmingham to date have signed up to a new scheme to help them get online and get to grips with the internet, thanks to a pilot project led by Castle Vale Community Housing Association and CommunityUK.net and supported by Birmingham City Council’s ‘Digital Birmingham’ team. Peter Richmond, chief executive,…
Castle Vale residents get free wi-fi from CommunityUK.netRead More →

Trident Housing’s successful digital inclusion

As part of the company’s digital inclusion strategy, Trident Housing’s ICT team has delivered state-of-the-art facilities which support some of the most vulnerable people living in supported and general needs accommodation across the Midlands. Working with stakeholders including some of the residents themselves, the Trident team ensured that the computer facilities were suitable; technical requirements…
Trident Housing’s successful digital inclusionRead More →

Absolute mobility for Isos Housing

Absolute Software has completed the implementation of mobile device management software on 300 iPads and iPhones at Isos Housing. The MDM project is part of Isos Housing’s Mobile Enablement of Workforce programme (MEOW) to improve staff mobility. The first phase focuses on replacing existing mobile phones with 300 mobile devices (20 iPads and 280 iPhones)….
Absolute mobility for Isos HousingRead More →

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