Civica has won a five-year contract with Alliance Homes Group to implement its cloud-based Housing Cx and Coldharbour community care software systems. The IT modernisation programme will consolidate the housing provider’s existing internal IT infrastructure, replacing multiple systems with Civica Cx while retaining Civica’s Keystone Asset Management system. With help from Civica, Alliance Homes is…
Alliance Homes moves to the cloud with Civica CxRead More →
065 - September 2018
Getting tenants to help themselves
Self-service is now an integral part of our daily lives. Self-service check-outs at supermarkets are second nature and in banking, self-service apps are ubiquitous. It’s also commonplace to book medical appointments online and to receive texts reminding you to attend. Naturally, this sets a marvellous precedent for social housing. There have been many technology advances…
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Big or small – How to do mobile working
What is the future of mobile working? Mobile working can help housing providers deliver a more engaging, customer-centric service based on the principles of convenience and self-service. For example, mobile technology can reduce the amount of time tenants are left waiting for repairs and home improvements, by giving workers the ability to diagnose tenants’ problems…
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A day in the life… At Stratis Security
I’ve worked in security for more than 20 years, protecting the homes of celebrities and the rich as well as developing technology to secure homes and housing estates from Ipswich to Ireland. For the past three years, I’ve been working with our specialist team from our technology innovation base in Suffolk. There really is a…
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Achieving holistic digital transformation
In both the private and the public sectors there’s a healthy interest in properly and effectively embracing digital transformation in order to reap the very real benefits that this approach brings. Listening to and reading about what is being said about digital transformation, it’s very apparent that there isn’t a clear definition and understanding of…
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Equity Housing moves to Aareon HMS & 1st Touch mobile
As part of a wide-ranging digital transformation programme, Equity Housing Group has chosen the Aareon QL housing management system and tenant self-service portal alongside the 1st Touch mobile workforce software. Jon Brownbill, business lead of Equity’s housing management transformation project, said, “Having originally chosen Aareon as the market leader in housing management technology, we have…
Equity Housing moves to Aareon HMS & 1st Touch mobileRead More →
