Civica has won a five-year contract with Alliance Homes Group to implement its cloud-based Housing Cx and Coldharbour community care software systems.
The IT modernisation programme will consolidate the housing provider’s existing internal IT infrastructure, replacing multiple systems with Civica Cx while retaining Civica’s Keystone Asset Management system.
With help from Civica, Alliance Homes is now moving from an on-premise IT estate to a flexible and scalable browser-based cloud software platform. This will give employees a unified, single view of tenants for the first time. The new platforms will deliver integrated capabilities across CRM, housing and asset management, care management, workforce management and digital services.
Rob Barton, interim assistant director for ICT, Alliance Homes Group, said, “We looked at the options on the market and chose the Civica Cx and Coldharbour platforms because they have all the integrated management capabilities we need within one system. Civica’s offering stood out as a smarter approach in terms of scalability, mobility and ease of use, and also offers us flexibility for the future integration of new technologies.”
