Peterborough City Council (PCC) has chosen Civica’s cloud-based Cx Regulatory Services software to manage its regulatory service functions in a new five-year deal. PCC provides a shared service for Cambridgeshire County Council and Rutland County Council. Implementing Cx Regulatory Services will help to streamline processes across the three councils and improve service delivery based on…
Civica’s Cx Regulatory Services at Peterborough CouncilRead More →
070 - July 2019
Pure Fibre Housing signs CCG in Wales
Cartrefi Cymunedol Gwynedd is the first housing provider in Wales to sign up for pure-fibre broadband from a new non-profit infrastructure provider, Pure Fibre Housing. Pure Fibre Housing, a community interest company (CIC), will provide full-fibre infrastructure to housing providers on a non-profit basis. It is part of the i4 Technology Group founded by Welsh…
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Lincolnshire Housing invests in Mobysoft’s RentSense
Lincolnshire Housing Partnership has bought Mobysoft’s RentSense software to alleviate its administration of universal credit and to give it a single view of its arrears. LHP originally approached Mobysoft after its formation from the 2018 merger of Boston Mayflower and Shoreline Housing Partnership as part of its plan to consolidate the two organisations’ housing systems….
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Caledonia Housing launches online Repair Wizard
Caledonia Housing has added Housing Insight’s Repair Wizard to its existing PanConnect-based tenant portal. Repair Wizard enables CHA’s tenants to request and manage their housing repairs from any connected device, letting them report repairs, upload images of faults and schedule an appointment direct with CHA’s relevant repair contractor. Tim Calderbank, director of customer services, Caledonia…
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The low-code alternative to housing management systems
Housing management systems (HMS) solve a lot of problems for housing providers; if you want to improve customer service and asset management, an integrated approach drives efficiencies and makes you a better landlord. Unfortunately, enterprise solutions come with a few inherent problems. For many housing providers, they’re just too expensive, and any return on investment…
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Trends driving digital disruption
The adoption of public cloud technology in the housing sector has been slower than initially predicted, largely due to concerns around security, latency, vendor lock-in and cost control. The emergence of multi-cloud is set to combat these barriers by offering housing providers the ability to balance workload across edge, private cloud and public cloud environments,…
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