Cheltenham Borough Homes has gone live with Aareon’s QL Housing Management, Mobile, EDRM and DRS software packages. These will be followed very shortly by Aareon’s 360 Customer Portal and 1st Touch Self-Service app. Steve Slater, executive director of finances and resources, Cheltenham Borough Homes, said, “We had a clear idea of where we wanted to…
Cheltenham Borough Homes completes large-scale Aareon projectRead More →
072 - November 2019
Delivering on-demand, seamless tenant services
Any housing provider that isn’t focused on delivering a superior digital experience for tenants is going to come unstuck in the near future. But providing that seamless experience is challenging when your business systems don’t support it. Evolution is certainly vital to the longevity of any successful organisation. But the unfortunate by-product can be a…
Delivering on-demand, seamless tenant servicesRead More →
Why wi-fi in residential care matters
It’s strange to think that for those born after the turn of the century, a life before the Internet will be completely unknown, and for those of us who weren’t or still remember the screeching sound of dial-up connections, it’s difficult to imagine a time where you couldn’t pay your bills online, shop at home,…
Why wi-fi in residential care mattersRead More →
Gas Tag launches X-Tag and Portal 2.0
Gas Tag has announced that it is making it even easier for housing providers to monitor their gas safety and compliance with the launch of its new Portal 2.0. Gas Tag’s Portal 2.0 development has been focused on navigation, splitting the product into six main task areas – compliance, management, jobs, issues, audit and administration….
Gas Tag launches X-Tag and Portal 2.0Read More →
Hyperoptic broadband rollout in Milton Keynes
Milton Keynes Council is using Hyperoptic to deliver ‘hyperfast’ broadband to over 4,500 properties in its social housing portfolio. Hyperoptic installs fibre directly into a property (fibre to the home), enabling symmetric broadband speeds of 1,000Mbps, which the company says is over 18 times faster than the national average. Nigel Long, councillor for housing and…
Hyperoptic broadband rollout in Milton KeynesRead More →
Handling delays and uncertainty in housing repairs
We are part of a tech-savvy nation who have become accustomed to instant connected services such as Uber, Amazon Prime and Deliveroo. Expectations for ‘everything now’ has become the standard and consumers are benchmarking customer experiences from every sector against one another. We are in the radical age of ‘uberization’ and the housing sector is…
Handling delays and uncertainty in housing repairsRead More →
