I recently took a trip to the Silicon Valley of Sweden, a city called Linkoping, which is about two hours south of Stockholm. The reason for this Nordic excursion came about when I spotted a post from a company specialising in augmented reality (AR). Now, if you hear the term AR, you may immediately jump…
XMReality & DtL’s excellent AR adventureRead More →
074 - March 2020
Wandsworth & Richmond Council moves to Northgate Housing
Wandsworth and Richmond upon Thames Council has gone live with NPS Housing, Northgate Public Services’ housing management system. Using NPS Housing, tenants can apply for housing, request property repairs or pay rent online via any web-enabled device. Housing staff will have access to real-time information on their tenants and leaseholders whether they are out with…
Wandsworth & Richmond Council moves to Northgate HousingRead More →
Housing Solutions and Prodo develop chatbot for tenants
Digital agency Prodo has been working with Housing Solutions to implement an automated chatbot to help with tenants’ queries. Prodo and Housing Solutions have worked together for a number of years, launching various projects to drive digital transformation and give tenants more control over day-to-day tenancy tasks, from self-serve repairs appointments via the portal to…
Housing Solutions and Prodo develop chatbot for tenantsRead More →
Octavia cuts arrears by £220k with Mobysoft
Octavia Housing has reduced its arrears by over £220,000 by using Mobysoft’s RentSense software to improve the efficiency of its income collection process and prioritise arrears cases. Dan Thwaites, income manager, Octavia Housing, said, “RentSense enables us to better manage and keep on top of the status of our rent payments. Alongside this, we have…
Octavia cuts arrears by £220k with MobysoftRead More →
Power Platform – More than just numbers
An obvious starting point What happens when you have 30-something reports across multiple departments, all predicated on differing interpretations of the same performance measure? Aside from the obvious problems, such as misrepresentations, lack of clarity, a reduced impact on decision making and a whole mess-of-work for a BI team, you get an obvious starting point…
Power Platform – More than just numbersRead More →
AI in housing – Five questions to ask first
Despite the theoretical power of artificial intelligence to transform the customer experience, many AI projects fail at the first hurdle. Henry Jinman from EBI.AI outlines the five most common mistakes and how to avoid them. While AI promises a new dawn of efficiency, performing tasks better, faster, with fewer people, at lower cost and on…
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