Bolton at Home and Harrow Council have both recently signed up for Civica’s Cx housing and Keystone asset management systems. Bolton at Home’s five-year contract for Civica Cx covers a single platform encompassing CRM, portals, housing and asset management, and contractor and workforce scheduling. Mark Fosh, programme manager, Harrow Council, said, “Our new housing management…
Bolton at Home & Harrow Council on board with CivicaRead More →
079 - January 2021
Tackling growing arrears at PA Housing
Dino Kyprianou, ICT applications manager at PA Housing, discusses how technology is helping its income officers support tenants and reduce the risk of rental debt. According to a recent report, the number of people falling into arrears could triple during the next 12 months as a result of the fallout from coronavirus. The suspension of…
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Data literacy and data analytics
Housing providers collect a wealth of data about assets, customers, operations and, increasingly, smart devices. It’s well documented that data is proliferating at an alarming rate and no longer sits just on premise but in the cloud as well. Using point solutions to manage and unlock the hidden value in your data only solves part…
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Proptechs and IT start-ups in housing
Following our last overview of the start-up IT companies in our sector (see Housing Technology magazine, January 2020), we return again for 2021 with a selection of ‘proptech’ companies and IT start-ups that are devoting either all or most of their focus on developing exciting new technologies for social housing, based on the recommendations we…
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Leeds Council’s IoT plan with HomeLink
HomeLink has been awarded a 12-month project with Leeds City Council to improve the safety and wellbeing of its residents through an IoT programme. A £500,000 investment from GovTech Catalyst will cover the deployment of IoT-based sensors in 1,000 of the council’s homes. Approximately 50 of these properties will also include further smart technology, such…
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Thirteen launches self-service portal
Thirteen Group has launched a self-service portal for its tenants based on its original Touchpoint programme and reaped a tenfold increase in regular usage. With My Thirteen, tenants can search and apply for properties, check their balance or pay their rent, book a repair, update account details and find a home, at any time from…
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