You read it everywhere – these days, cloud computing is the future! And it’s true, there are many good reasons to move to a cloud-first technology strategy – faster data recovery, flexibility for remote working, practically limitless scalability and, of course, potential cost-savings, but it’s important to remember that the cloud isn’t an all-purpose, all-powerful…
At home in the cloudRead More →
087 - May 2022
What we learnt from the pandemic
In 2020, in the midst of the pandemic, the UK housing sector was thrown a new challenge with the government’s Charter for Social Housing Residents which laid out a bold new standard for housing providers. Combine this with ambitious climate-change targets as well as an irrefutable digital lag, and the housing sector was already on…
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Subscribing to the future – new SaaS, licensing and procurement models
Opex- vs. capex-intensive procurement Offering a subscription model for IT projects (i.e. monthly costs spread over the longer term rather than upfront costs) enables housing providers to invest in technology more frequently. Opex procurements also allow more flexibility and accurate annual budgeting around expenditure on IT projects. Regularised IT spending means managers don’t need to…
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Housing Technology Guide to IoT Deployment 2022
After several months’ research and with support from Aico, the Housing Technology Guide to IoT Deployment is now available; you can download your copy today from: housing-technology.com/research. Housing Technology’s research shows that the UK social housing sector’s attitude to the deployment of IoT devices in its tenants’ homes and subsequent data collection, analysis and reporting…
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Pinnacle gets RentSense for earlier interventions
Pinnacle Group has bought RentSense to support tenants at the earliest stages of debt and reduce arrears. Pinnacle has seen a large rise in the number of tenants claiming universal credit combined with long periods of furlough, resulting in increased arrears. Alison Wade, head of income and performance, Pinnacle Group, said, “Our income officers’ workloads…
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Livin Housing’s low-code Meritec platform
Livin Housing has been using Meritec’s low-code platform to develop a series of minimum viable products (MVPs) to plug gaps in its digital services. The platform includes Meritec’s CXM360 CRM module to integrate with a variety of Livin’s existing back-office systems. Roslyn Littledyke, head of transformation, Livin Housing, said, “We needed a flexible CX platform…
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