The ability to capture, analyse and make decisions based on ever-growing amounts of data can transform how housing providers manage their portfolios; that’s why we’ve seen such a spike in demand for ‘proptech’ in recent years. Take a common issue such as damp and mould; according to the charity Shelter, poor housing harms the health…
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095 - September 2023
Aspire Housing’s faster grants with Charis Shop
Aspire Housing has moved the administration of its grants’ funding to the Charis Shop platform, thereby cutting its costs by 70 per cent and allocating grants to tenants faster. Prior to its adoption of Charis Shop, the housing provider was spending over £10 per BACS transaction for every request for funds it received from one…
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Switchee nets three new wins
Citizen Housing, Haig Housing and Thirteen Group are deploying 2,000 Switchee smart-home devices between them. Thirteen’s 1,000 devices are expected to be followed by a second tranche for its entire stock of 35,000 properties, while Haig Housing’s consignment of devices will immediately cover its full housing portfolio. Data from Switchee’s smart devices delivers real-time, actionable…
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Manifest’s speedy Universal Adapter integration for Clanmil Housing & CTS
Manifest Software Solutions is using its Universal Adapter to streamline invoicing processing for Clanmil Housing and its maintenance contractor Connect Transform Sustain (CTS) in Northern Ireland. Prior the implementation of Manifest’s software, there was only limited integration between CTS and Clanmil’s IT systems; CTS had Totalmobile’s repair scheduling software and Clanmil used Civica Cx. CTS…
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Picking up the pieces – The changing role of housing providers
The world of social housing is changing. The cost-of-living crisis, shortage of affordable housing, worsening mental health and overstretched public services have all contributed to a shift in the role of housing providers’ customer service teams. With one in five people in the UK in poverty, according to the Government’s 2021/2022 ‘Households below average income’…
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IntoZetta’s annual ‘data in housing’ survey results… part three
Welcome back to the third part of the IntoZetta ‘Data in Housing Survey 2023’. If you missed parts one or two, please check out the May 2023 and July 2023 editions of Housing Technology. In part two, we explored the potential barriers to implementing better data management. The answers in that section revealed an interesting…
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