• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology Main Logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Contact
  • Home
  • Research
  • Magazine
  • Events
  • Awards
  • Recruitment
  • On Demand
Home / Free Subscriber Access / Aspire Housing’s faster grants with Charis Shop

Aspire Housing’s faster grants with Charis Shop

Aspire Housing has moved the administration of its grants’ funding to the Charis Shop platform, thereby cutting its costs by 70 per cent and allocating grants to tenants faster.

Prior to its adoption of Charis Shop, the housing provider was spending over £10 per BACS transaction for every request for funds it received from one of its 8,500 residents and taking several days to authorise payments to residents. After working with Charis, Aspire Housing has cut its costs to just £3.50 per transaction and reduced payment authorisations to around 15 minutes.

Christina Thwaite, senior money advisor, Aspire Housing, said, “We’re now seeing more and more residents who are only just managing. These are households that we probably wouldn’t have needed to work with before because they have jobs and, until now, have been able to manage their budgets on a week-by-week basis. Unfortunately, due to the economic situation, even those who are working are reaching out for additional support.

“To illustrate how busy we are with funding requests, our annual target for grant applications is £6,000 but we’ve processed £14,000 of applications within just six months. Without the Charis Shop to run through the applications, we would be in a much more stressful situation and our tenants would be suffering as a result.

“We can also track the funds that have been distributed so we have reassurance that as many vouchers as possible are going to the right people and that we’re not doubling up by giving vouchers out to the same people.”

See More On:

  • Vendor: Charis
  • Housing Association: Aspire Housing
  • Topic: Finance Management
  • Publication Date: 095 - September 2023
  • Type: News

Primary Sidebar

Most Recent Articles

  • The ‘triple power’ of funding, authority and technology
  • Manningham Housing exceeds arrears target with RentSense
  • Editor’s Notes – Data matters more than ever…
  • Why you need housing-specific software and generic business software
  • Not another dashboard?
  • Driving continuous improvement at Medway Council’s housing services
  • Wates streamlines R&M with FLS Visitour
  • Bromford Flagship signs with Totalmobile
  • Why you need housing-specific software
  • Real-time arrears’ predictions with AI-powered forecasting
  • Adra inks deal with Asprey
  • Attracting and retaining the GenZ workforce
  • Source-to-pay trends in housing
  • +AddJust migrates 160,000 RoI housing assets
  • Launch of Zoho Social Housing CRM from i4Housing
  • Raven Housing’s Modern Workplace project
  • FourNet launches agentic AI platform
  • Getting horizontal… Generic software vs. housing-specific software
  • Totalmobile & Exactly.Tech partnership
  • Improving your data structures
  • Hyde’s AI-powered income management
  • Raven Housing takes Aico for fire safety
  • Get your data right early… Or pay for it later
  • Guinness transforms resident engagement with CCaaS
  • Alliance Homes takes on cloud GIS from Cadcorp
  • Totalmobile launches Field First
  • Technology & data to comply with Awaab’s Law
  • Platform Housing welcomes its first digital apprentices
  • Improving investment performance
  • From IoT data to purposeful action

Footer

Housing Technology Main Logo
  • Instagram
  • LinkedIn
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2025 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293