When I look at today’s social housing sector, one thing stands out – we’re at a turning point. Access PaySuite’s latest 2025 Rental Arrears Index shows that 40 per cent of social homes are now in arrears. That translates to £655 million of potential uncollected rents, and that could rise by up to £240 million…
A turning point for social housing – From reactive arrears to proactive financial supportRead More →
Finance Management
Ardenglen Housing’s record-low arrears with Mobysoft
Ardenglen Housing has reported that it has cut its arrears to a ten-year low of 1.8 per cent (fy2024/25) following the use of Mobysoft’s RentSense software for its income management activities. Since implementing RentSense around ten years ago, Ardenglen Housing has maintained arrears well below sector averages alongside case-completion rates by its income team of…
Ardenglen Housing’s record-low arrears with MobysoftRead More →
RentSense councils top Scotland’s income-collection rankings
Mobysoft has reported how Scottish local councils using its RentSense software have consistently outperformed their non-RentSense peers for income collection, based on their 2024/25 ‘annual return on the charter’ (ARC) submissions. Across all Scottish councils using RentSense, the average income collection rate for 2024/25 was almost 102 per cent compared with 99.9 per cent among…
RentSense councils top Scotland’s income-collection rankingsRead More →
Local authorities’ housing arrears up by 55 per cent
Despite social housing rents decreasing in real terms over the past decade, local authorities’ housing arrears have increased by 55 per cent over the last six years, according to Access PaySuite. For its 2025 Rental Arrears Index, Access PaySuite used Freedom of Information (FoI) requests to find out the number of social housing units owned…
Local authorities’ housing arrears up by 55 per centRead More →
Data, compliance and better investments
The social housing sector is operating under a level of scrutiny unmatched in recent memory. Rising borrowing costs, tighter governance expectations and an expanding regulatory framework are converging at a time when political support is uncertain and public confidence is fragile. For asset‑intensive organisations, this creates a dual imperative: restore trust through uncompromising safety and…
Data, compliance and better investmentsRead More →
2026 & beyond…
Housing Technology interviewed experts from Access PaySuite, Mobysoft, NEC Software Solutions, Solvares Field Service, TechLabs London and Voicescape about new technologies for 2026, out-of-sector ideas to consider, proptech vs. enterprise software and how to avoid technological distractions & dead-ends. New technologies to consider Engin Yilmaz, director of product innovation at Mobysoft, said, “Beyond the AI…
2026 & beyond…Read More →
