When I look at today’s social housing sector, one thing stands out – we’re at a turning point. Access PaySuite’s latest 2025 Rental Arrears Index shows that 40 per cent of social homes are now in arrears. That translates to £655 million of potential uncollected rents, and that could rise by up to £240 million…
A turning point for social housing – From reactive arrears to proactive financial supportRead More →
109 - January 2026
Ardenglen Housing’s record-low arrears with Mobysoft
Ardenglen Housing has reported that it has cut its arrears to a ten-year low of 1.8 per cent (fy2024/25) following the use of Mobysoft’s RentSense software for its income management activities. Since implementing RentSense around ten years ago, Ardenglen Housing has maintained arrears well below sector averages alongside case-completion rates by its income team of…
Ardenglen Housing’s record-low arrears with MobysoftRead More →
The agentic AI housing revolution
Agentic AI is coming to the housing sector. Trevor Hampton, director of housing solutions at NEC Software Solutions, explores the challenges and opportunities for housing providers to get the maximum value from this emerging technology. The publication of Alan Turing’s groundbreaking ‘Computing Machinery and Intelligence’ paper in 1950 was arguably the moment when the question…
The agentic AI housing revolutionRead More →
First apprentices join Platform Housing’s Digital Futures Academy
Designed to nurture digital and data technology talent from all walks of life, Platform Housing’s Digital Futures Academy has welcomed its first six apprentices. The housing provider opened applications for its academy in February 2025. It received 150 applications from prospective apprentices, with 35 chosen to attend assessment days, and six offered apprenticeships. The apprentices…
First apprentices join Platform Housing’s Digital Futures AcademyRead More →
Don’t hide your data under the stairs
As you might already be aware, according to the Regulator of Social Housing’s risk-profile report for November 2025, housing providers are facing a complex and evolving set of challenges as they head into 2026, spanning regulatory, financial, operational and technological domains. Given those challenges, it’s no surprise that there’s a lot of focus on data….
Don’t hide your data under the stairsRead More →
Get a real-time assessment of your IoT readiness
How ready are you and your organisation for the internet of things (IoT) in housing? Take our real-time ‘IoT in housing readiness’ assessment and find out in less than a minute from insights.housing-technology.com/iot-preparedness. Created by Housing Technology in association with Social Telecoms, our real-time assessment will immediately evaluate how well your organisation is planning for…
Get a real-time assessment of your IoT readinessRead More →
