Southern Housing Group has switched its network to managed service provider HSO in order to cope with growing data volumes, support voice calls over the network and deliver high-definition video conferencing.
SHG was obliged to send out its complex project specifications to tender to comply with procurement requirements, bringing in a third-party IT consultant to draft the tender document. HSO was the top-scoring supplier out of 23 others and won the contract due to its ability to offer upgraded technology, increased speed, lower latency and an end-to-end managed service while remaining cost effective.
Chris Evans, managing director, HSO, said, “Our product and service portfolio has been designed to allow companies like Southern Housing Group to upgrade to the latest technologies with more capacity while saving money compared with the existing solutions.”
SHG’s project with HSO began in August 2010, with the provision of leased lines to 10 primary sites being completed by January 2011. The second phase of the project, involving the migration to 100 PSDN lines with ADSL, was completed in May 2012.
Alan Thew, IT service delivery manager, Southern Housing Group, said, “The whole experience was everything we said we wanted from a provider. With our previous supplier we had to do everything, but with HSO we don’t have to worry about a thing as they deal with all the complex stuff.”