House-on-the-Hill has announced that its suite of service management and support desk products is now available as cloud computing-based services as well as via the traditional onsite model.
Software-as-a-service versions of the company’s existing products cover facilities management helpdesk, Freedom of Information management, managed service providers, HR helpdesk and complaints management. Customers can ‘mix and match’ between cloud and onsite options within one implementation.
Trudy Broadhead, director, House-on-the-Hill, said, “SupportDesk i3 removes the worries of maintaining servers and hardware and allows customers to focus on running an efficient and successful service desk.
“The wide range of solutions means we can now cater for almost any environment, with the added bonus of short-term contracts and monthly fees making it extremely cost-effective.”