Telford and Wrekin Council is using StaySafe’s app and cloud-based monitoring service to protect its lone workers.
The StaySafe Android- and iOS-compatible app allows workers to notify managers of their whereabouts by simply pressing a button. The check-in feature encourages workers to start a session at the beginning of their day and end the session once their work is complete. This gives managers an overview of where their employees are during the day and if help is needed, they can immediately send it to their exact location.
Before its adoption of StaySafe, the council had a personal safety policy that outlined different steps that employees should take to help minimise risk. This included safety training, employees regularly checking in with managers and manually recording their working hours. However, managers felt that this wasn’t enough and wanted to investigate other options that could give them more visibility of their employees while they were at work.
After a trial period and following the implementation of StaySafe, Telford and Wrekin created a lone working procedure to set out the council’s rules regarding working alone and provide lone workers with practical instructions on how to safely work alone using the StaySafe app.
Tracy Guy, lead health and safety advisor, Telford and Wrekin Council, said, “The app has been a huge help for both managers and staff. The set up was fast and the StaySafe team made sure that the onboarding process was simple. We had access to guides and user videos to make the process as smooth as possible and any questions we had were answered promptly. Our employees feel much safer knowing they have access to help when working away from the office.”