London & Quadrant has implemented electronic document capture software and automated many of its business processes using a system from Capital Capture. L&Q’s new system has improved its response times and day-to-day operations by reducing paper handling and manual processes, and provides better control and tracking of important documents, such as contracts and invoices. Capital…
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Document Management
Greener and cheaper postal service for housing associations
Procurement for Housing has launched a postal services deal which could save housing organisations up to 58 per cent of their mail delivery costs and reduce their environmental impact. PfH’s research showed that housing organisations spend an average of around £41,000 per year on the stationery, printing, collecting, processing and postal costs involved in sending…
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Three Rivers goes paper-free
Electronic procurement systems are improving control and efficiency at Durham-based Three Rivers Housing Association. Three Rivers, which manages over 3000 properties in north-east England, realised that it could make significant improvements to procurement by upgrading its existing paper-based invoice and purchase order processes to an electronic, paper-free system. Castle Computer Services implemented its ePurchasing solution,…
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Paper flows away for East Thames
East Thames Group has deployed document scanning and workflow technology from Optical Record Systems and Civica to support its paper reduction programme. The ongoing success of the East Thames Group, which includes East Homes with 13,000 homes and a further 1500 homes in development, meant that it needed new offices to accommodate its various corporate…
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Don’t file it – scan it
Although we often hear of schemes to reduce the environmental impact of paper, less tends to be said about the cost of handling it. The introduction of electronic systems for handling documents, records and emails has triggered surveys which reveal some alarming facts, such as 90 per cent of business information still exists on paper,…
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No more paperwork at Erimus Housing
Erimus Housing has extended its automated work scheduling system to its gas servicing team. The Middlesborough-based RSL, which manages 13,200 properties, reviewed its system for gas servicing schedules. Each appointment needed considerable paperwork, resulting in an error-prone and time-consuming process for even straightforward jobs. The process became more complex when handling lack of access to…
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