Accord Housing Group has selected Documotive to deliver a fully-integrated purchase invoice management solution to work alongside its existing OpenAccounts finance system. The new system is expected to be operational by May 2010. Following a recent review of its internal processes and back-office systems, Accord realised that there would be significant benefits in improving the…
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Document Management
The ‘less paper’ office, not a paper-less office
Ian Keers OBE, managing director of Cave Tab explains how housing providers can move towards a ‘less paper’ office. As the housing sector faces stricter regulatory and legal requirements, coupled with rising tenant expectations and ambitious post-Gershon efficiency targets, managing the exponential volume of paperwork is a major challenge. As a result, many organisations are…
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Cheshire Peaks & Plains selects Documotive
Cheshire Peaks and Plains Housing Trust is scheduled to go live in March 2010 with its new document management system from Documotive. Simon Penaluna, head of ICT, Cheshire Peaks and Plains Housing Trust, said, “We had a huge backlog of legacy documents relating to our customer records and property details, in addition to planned maintenance,…
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MHT adopts Unity hybrid mail service
Metropolitan Housing Trust is using a ‘hybrid’ mail service from Unity to print and dispatch rent statement packs for tenants in its 17,000 properties across London. MHT typically prints around 23,000 rent statement packs, each with personalised content and variable page numbers. Until March 2009, MHT used a non-secure mailing house, with the entire operation…
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Housing Plus signs EDM deal with Documotive
Housing Plus, formerly Central Borders Housing Group, has chosen Documotive to deliver an enterprise document and process management solution. With over 5000 properties under management, Housing Plus wanted to improve the way information from its core business systems, including its MIS ActiveH housing management system and Frontier Chris21 system, was managed and coordinated across all…
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80% paper reduction at CityWest Homes with EDM Group
EDM Group has completed a project at CityWest Homes to convert the paper tenancy files of its 12,300 tenants into a digital format. CityWest staff now have instant access to tenancy records and information, resulting in improved efficiency and better staff collaboration. The project began in October 2008 and finished in March 2009. CityWest is…
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