Manningham Housing has exceeded its year-end arrears target following its use of Mobysoft’s RentSense software, with its arrears down to 3.1 per cent, against an annual target of five per cent. By automating key income-collection tasks and providing clear analytics, RentSense has enabled the housing provider’s income team to action 100 per cent of its…
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Finance Management
Editor’s Notes – Data matters more than ever…
As everyone in social housing is only too well aware, data is fundamental to every housing provider’s operations. Whether it’s upstream problems with data collection, entry and consistency or downstream issues with data integration, reporting and governance (and everything in between), data is one of the ‘existential pillars’ of housing providers’ operations and must be…
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Real-time arrears’ predictions with AI-powered forecasting
Despite economic uncertainty and a housing crisis, rent arrears appear to be stabilising or even improving in some areas. According to the government’s quarterly survey, the mean arrears rate dropped by 0.2 per cent between Q3 and Q4 2024. Those 2024 figures reveal just how precarious the situation has become, with an average of 4,426…
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Source-to-pay trends in housing
With social housing undergoing significant changes, driven by advances in technology, customer demands, tighter budgets and supply-chain challenges, Charlotte Carter from Proactis outlines the key trends in source-to-pay, procurement and finance for housing providers. AI… but people-focused AI For housing providers, managing spend and improving visibility should be a top priority, where spending and the…
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Hyde’s AI-powered income management
The Hyde Group was Highly Commended in the Artificial Intelligence category at the Housing Technology Awards 2025. Ladi Joseph, head of income at The Hyde Group, explains how the housing provider has moved from lists and spreadsheets to a new way of managing income collection. One of The Hyde Group’s core missions is ‘maintaining a…
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Improving investment performance
It’s natural to treat any financial projection with a healthy degree of scepticism by scrutinising any assumptions, identifying possible biases and challenging the conclusions. This critical approach has been a cornerstone of financial diligence but in today’s world of big data, advanced analytics and integrated systems, this traditional stance may be holding organisations back. What…
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