With more and more housing providers adopting technologies and processes such as artificial intelligence (AI), robotic process automation (RPA) and business process management (BPM), just waiting in the wings is process orchestration (a.k.a. event orchestration). At present, most housing providers’ automations are limited to a task level (tactical), whereas orchestration is the automation of linked…
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General News
Are you the one in ten?
Working on large IT projects or software rollouts, we know the feeling when ‘go live’ is imminent, stakeholders are briefed, status reports are showing more green than red, and all bugs have been found… or have they? Nine out of ten organisations report finding severe defects that were not identified before they went live. This…
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Housing Technology Awards 2024
We are thrilled to announce the winners of the inaugural Housing Technology Awards (2024) as well as the commended entries. The awards were given out during a packed ceremony at the Housing Technology 2024 conference in Nottingham in early March. The standard of entries was incredibly high; all of the housing providers and local authorities…
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Platform Housing and International Women’s Day 2024
As part of International Women’s Day at the beginning of March, Housing Technology caught up with Hannah Lock, a project manager at Platform Housing Group, to discuss her career as an IT consultant and find out why she’s involved in social housing. Lots of people who work in social housing do so because they want…
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Editor’s Notes
Variety, imagination, rigour & determination We’ve just completed the first round of judging the inaugural Housing Technology Awards 2024 before the entries are reviewed by our external panel of judges. Without going into the details of individual entries, the awards’ entries are a true showcase of both the breadth and depth of technology-based innovation and…
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Artificial intelligence – The dawn of a new era in UK social housing
Artificial intelligence (AI), once a subject of speculation, has become a transformative force in various industries, including the UK’s social housing sector. As the CEO of Housing Technology, I’ve been fascinated by the development of AI, from a theoretical concept to a mainstream tool. In this editorial, I want to explore the impact AI is…
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