During my career, I’ve realised that some of us like to plan in meticulous detail and some of us go with the flow and plan as we move along. There is nothing wrong with either approach, both have their benefits. And if you’re lucky enough to resist falling into either bracket, you can get a…
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General News
Moving on from a ‘human approach’ to business intelligence
Rent collection and supporting tenants in financial difficulty has barely changed during the past two decades. Despite advances in technology and data analysis, teams are still being held back by manual, inefficient methods of working. And as the number of homes managed by housing providers increases, the problems are becoming even more evident. With the…
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Smart tech at Yorkshire Housing’s offices
Six months ago, we opened our new 10,000sq ft workspace in the ‘climate and innovation’ district of Leeds after selling our old 40,000sq ft office block. Our new hub (The Place) isn’t your typical workspace. It’s Yorkshire’s first zero-carbon office building designed and built just next door by Citu. It’s made using a highly-insulated timber…
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Why do IT business improvement projects fail?
Why are so many IT business improvement projects proving difficult to deliver or failing completely? Oliver Lock of consultancy Double Diamond Delivery explores this question and discusses what can be done to build the right foundations. Projects fail when they have shaky foundations, with a lack of an overall vision, unclear outcomes and poorly-defined requirements…
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The business case for data
At a recent conference I was surprised to find that many people in the audience no longer liked using the term ‘transformation’. Their justification was that too many transformation projects had failed so staff had become disillusioned and started to expect failure before a change programme had even begun. In my experience, poor data is…
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It’s all about your data…
The importance of accurate and reliable data is, once again, a key message from the Regulator of Social Housing’s latest sector risk profile (SRP). The focus for 2022 has shifted slightly. When it comes to data integrity, the RSH isn’t just looking for up-to-date information that gives assurance on stock safety or helps boards to…
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