Housing Technology interviewed Wrekin Housing’s group head of marketing and communications, Edward Thomas, about how the housing provider coped with the pandemic, digital transformation and the importance of maintaining connections with its staff, tenants, contractors and external agencies. How did Wrekin Housing support its staff during the pandemic? Success for us means providing the best…
Interview – Creating connections at Wrekin HousingRead More →
General News
Hybrid working – Striking a happy medium
Workplaces are going through a revolution after 40 per cent of the workforce has been working from home during the pandemic. Employees now want to ‘hybrid work’ because they’ve experienced the benefits of working at home and in the office, and they want the best of both worlds. Companies need to accept and embrace this…
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Untangling risk management
Risk management should be part of all housing providers’ ongoing business operations; after all, taking risks and mitigating those risks is part and parcel of everyone’s daily lives. However, in the context of risk management, it’s worth being a little more specific about what we mean, first to avoid confusion, and second as a way…
Untangling risk managementRead More →
Getting practical with the internet of housing
The business case for the adoption of an ‘internet of housing’ strategy by housing providers is now well-proven after numerous trials (see our archive at housing-technology.com), predicated on the installation of IoT devices in tenants’ homes and communal areas coupled to back-office analytics and reporting software. The next stage in the widespread adoption of IoT…
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Culture in the post-pandemic workplace
The importance of culture and the softer, people management skills have never been more in the spotlight than they are now. From my position as people and strategy director at Orbit, that’s a good thing, and the silver lining to our current situation. But will companies continue this approach as we exit the pandemic? I’d…
Culture in the post-pandemic workplaceRead More →
LiveWest’s lockdown landscape
Recent advancements in technology are helping us to reshape our housing services and reach out to customers in a multitude of different ways. Some of these technologies were available before the pandemic, but lockdown accelerated our use of customer emails, for example, with a majority of customers telling us this is their preferred method of…
LiveWest’s lockdown landscapeRead More →
