Based on contributions from BPHA, F-fectis, Montal, Northgate Public Services and Sovereign Business Integration Group, this feature article looks at how housing providers can benchmark their IT services, what to benchmark, the merits of internal staff and external consultants, how often to benchmark and how to integrate benchmarking into other IT and business projects. Why…
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Housing Management
Blackwood Homes unlocks Civica’s potential
Blackwood Homes has reported that it is in the latter stages of a three-year project to unlock the full potential of its existing Civica housing management system. Beginning in 2010, the project has concentrated on minimising the use of standalone spreadsheets and databases and increasing the use of the HMS by staff in areas such…
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South Norfolk upgrades Abritas CBL software
Following a review by KPMG of South Norfolk Council’s housing allocation policies and processes, the council has chosen Abritas’s integrated web-based housing needs software. Before the review, the council was using Abritas’s CBL software in conjunction with a Capita housing management system, alongside numerous other spreadsheets to manage temporary accommodation. The review suggested that a…
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BluTek supports Greensquare’s development
GreenSquare Group is using a suite of workflow tools from BluTek as part of a redesign of its core property development systems. Delivered on a software-as-a-service basis, BluTek’s WorkFlow engine covers initial feasibility assessment, development and planning, project management, sales and marketing, and defects management. Richard Reynolds, financial planning and analysis manager, GreenSquare Group, said,…
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OmniLedger wins three Pyramid customers
Care Housing Association, Lench’s Trust and Yardley Great Trust are set to implement Omniledger’s Pyramid system. Care Housing has ordered the complete Pyramid housing management system to cover all of its operations, from rent collection to property management, and Lench’s Trust has ordered the Pyramid Rent Accounting and Property Management modules. Jean-Luc Priez, chief executive,…
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Suffolk Housing’s new Aareon HMS with Keylogic
Suffolk Housing is in the middle of implementing a new housing and financial management system from Aareon, with the entire infrastructure hosted by Keylogic. The project began in July 2012 and is expected to be live in spring 2013. The project follows a review in 2011 of Suffolk Housing’s existing systems after which the housing…
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