Elmbridge Housing Trust and Richmond upon Thames Churches Housing Trust, operating as Paragon Community Housing Group, have benefited significantly from implementing a shared services approach to IT, including an estimated joint saving of £330,000 per year. Of course, as with any partnership, there are challenges, for example, cultural differences and the decision about which ICT…
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Housing Management
New caretaker service for Broomfield
As part of a joint initiative with Broomfield Housing Association, Calida has launched CAL-Environment to monitor, report and manage caretaker and estate warden services. With 100 caretakers and more than 13,000 properties, Broomfield needed a solution that could improve the efficiency and productivity of their operatives, provide real-time information reporting and accurately account for service…
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HMS training at Ribble Valley
Following the recent stock transfer between Ribble Valley Borough Council to Ribble Valley Homes, the housing organisation has migrated its housing management system from Northgate iWorld to Orchard ArcHouse. To ensure a smooth transition, staff at Ribble Valley Homes have received training on the new system from v47 Training. Christine Grimshaw, managing director, Ribble Valley…
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£1m social housing deal for Civica
A2 Dominion Housing Group, Three Rivers Housing Association, Meres & Mosses Housing Association and building services firm Jackson Lloyd have recently signed separate contracts with Civica for the upgrading of their front- and back-office systems. Each organisation is expected to deploy specific solutions based on Civica’s Universal Housing, Contact Manager and Servitor products, with a…
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Community Housing Group takes IBS
Worcestershire-based Community Housing Group is focusing on streamlining its internal processes and improving customer service following the signing of a £100,000 contract with IBS OpenSystems. With 5500 homes around Kidderminster, Bewdley and Stourport, Community Housing Group expects to see efficiency gains in its processing of invoices, payroll, job contracts, timesheets and other internal processes when…
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Good housekeeping for Decent Homes
A recent report from Tribal Consulting has stressed the importance for social housing organisations to adopt good programme management systems to manage the work required to meet the requirements of the Government’s Decent Homes initiative. The ‘Current approaches to managing housing improvement programmes’ report produced by Tribal on behalf of Delcam PS-Team looks at what…
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