This article is based on work from the CHAI academic research project, which explores how individuals can best recognise and protect themselves against potential security risks posed by AI-enabled smart technologies in the home. It is a three-year EPSRC-funded project involving five UK universities in collaboration with Housing Technology. Benefits vs. risks of AI technologies…
Speculative design – The wider implications of AI in housingRead More →
Housing Management
Digital twin or digital cousin?
A digital twin is a virtual model of a physical object. It comprises an interconnected system of sensors and data analysis methods using aspects of artificial intelligence to learn about the systems it is monitoring and predict when issues may arise based on the experience it has seen. The impact on an organisation of having…
Digital twin or digital cousin?Read More →
Building data maturity
One problem with traditional data maturity models is that they tend to use a common framework for all organisations, irrespective of market sector, current use of data and underlying data management challenges. A scale from 1-5 or a classification from ‘explorer’ to ‘innovator’ could be accused of being an over-simplification of issues which are often…
Building data maturityRead More →
Untangling risk management
Risk management should be part of all housing providers’ ongoing business operations; after all, taking risks and mitigating those risks is part and parcel of everyone’s daily lives. However, in the context of risk management, it’s worth being a little more specific about what we mean, first to avoid confusion, and second as a way…
Untangling risk managementRead More →
Driving digital transformation with better UX
As we write another quick message on WhatsApp or tap a virtual button to pay for groceries on our phone, it’s easy to forget how far these technologies have come, even in the last decade. Not so long ago, most digital services, and particularly business management systems, were the preserve of technical specialists. In many…
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Dorset’s housing services transform with Huume
Dorset Council has partnered with Huume to implement homelessness, housing register, lettings management and performance-monitoring services based around a single shared specification. The Huume platform is built around people and cases relating to each individual, ensuring that the customer journey between different housing functions is seamless, with a similar look and feel to gov.uk online…
Dorset’s housing services transform with HuumeRead More →
