• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Housing Technology logo

Housing Technology

Housing | IT | Telecoms | Business | Ecology

  • Free Subscription
  • Search Archive
  • Home
  • Research
  • Magazine
  • Events
  • Recruitment
  • Blog
  • On Demand
  • Contact
Home / Magazine Articles / Tower Hamlets’ 3-year Waterstons plan

Tower Hamlets’ 3-year Waterstons plan

Tower Hamlets Community Housing has just embarked on its new three-year IT strategy with support from Waterstons. The focus of THCH’s strategy is to align IT with the organisation’s five-year corporate plan, support performance improvements and lower the cost of the IT infrastructure and service delivery.

After liaising with the housing provider’s internal steering group of business users responsible for IT in order assess and define their requirements, Waterstons completed an audit of THCH’s existing business processes, IT infrastructure and systems architecture.

Waterstons created a three-year IT strategy for THCH, defining the key IT projects, priorities and estimated budgets. A list of remedial actions was also prepared to address any business risks identified in the audit and provide ‘quick win’ solutions, including how to use existing systems more effectively. The strategy was completed between May and September last year and was approved by THCH’s executive team in February 2010.

Over the next three years, THCH will be virtualising its infrastructure to reduce TCO by lowering the costs of hardware and maintenance, implementing a VoIP telephony system for lower call costs and simplified management, and installing Microsoft’s SharePoint communication and collaboration platform to bring together disparate information sources from across different parts of THCH’s operations.

Harneck Chilemba, finance director, Tower Hamlets Community Housing, said, “The Waterstons’ processes helped us define a strategic approach to IT, directly aligned with our five-year corporate plan.”

Formed in 2000 following the transfer of housing stock from the London Borough of Tower Hamlets, THCH manages over 2,800 tenanted and leasehold properties.

See More On:

  • Vendor: Waterstons
  • Housing Association: Tower Hamlets Community Housing
  • Topic: Infrastructure
  • Publication Date: 015 - May 2010
  • Type: News

Primary Sidebar

Most Recent Articles

  • Free cyber-defence tools from NCSC
  • Learning from history
  • Grand Union Housing gets connected with Aico HomeLink
  • The silences in the system: Predicting and preventing damp and mould
  • Looking back and to the future: Cyberthreats in social housing
  • Hyde signs repairs contract with Totalmobile
  • Fuelling high performance automation
  • Morgan Sindall’s Carbon Zero decarbonisation tool
  • An ethical approach to arrears
  • Housing and the ever-evolving workplace
  • Supporting residents with home safety risks
  • Less innovation & more service design at RHP
  • Ateb Group outsources IT help desks to Central Networks
  • Capital Letters partners with Evo Digital to tackle homelessness
  • Calico appoints M247 for digital transformation
  • 24/7 care requires 24/7 technology
  • Govtech trends for 2023
  • Are you ready for business process automation?
  • Lincoln council moves to the cloud with Civica
  • Why do IT business improvement projects fail?
  • Flagship and Ebrik launch augmented reality app
  • Following the golden thread
  • Setting the standard for carbon-monoxide protection
  • The business case for data
  • Digital twins – When, not if…
  • Using data to build communities
  • The cyber-security jigsaw’s missing piece – Managed detection & response
  • Cyber-security challenges in housing
  • Digitalising retrofits with SHDF & HomeLink
  • Tips for improving care and support

Footer

Housing Technology
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
  • Contact
  • Free Subscription
  • Book an event
  • Blog
  • Search All Articles
  • Research
  • Update Your Subscription
  • Privacy Policy

Welcome to the housing Technology – Trusted Information For Business Professionals in HOusing

Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.

Subscribe to Housing Technology to gain market-leading research, unsurpassed peer networking opportunities and a greater understanding of your role to transform your business.

Copyright © The Intelligent Business Company 2023 | Terms and Conditions | Privacy Policy
Housing Technology is published by the The Intelligent Business Company. A company with limited liability. Registered in England No. 4958057 | Vat Registion No. 833 0069 55.

Registered Business Address: Hoppingwood Farm, Robin Hood Way, London, SW20 0AB | Telephone: +44 (0) 20 8336 2293

htc23 pop banner