Today’s housing providers face the combined challenge of increasing tenant demand and reduced budgets. Cloud-based technology, AI and automation are providing the answers, improving services for tenants and the way they interact with providers but just as important is how we interact with the technology, as users or customers. Software developers now spend as much…
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Contributed Articles
Data insights & learning from retailers
Four out of five adults in the UK now own a smart phone, with the average person spending one day a week online. As a consequence, the amount of information we share about ourselves – our likes, dislikes, spending habits and places we go – is being regularly analysed by companies who want to know…
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Why bad data is a big issue for AI
Google’s CEO, Sundar Pichai, has predicted that, “AI will have a more profound impact than electricity or fire” which is quite a write-up given the impact of both these discoveries. But behind every new star there’s always a kingmaker and in the case of AI, that kingmaker is data. For AI to prove as transformational…
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Protecting lone workers… A day in the life at Thirteen Group
Sarah Johnstone has been a neighbourhood coordinator at Thirteen Group for over eight years. Here she gives a snapshot of her day and describes how the lone working device she uses helps her to feel safe when working on her own in Middlesbrough. To try and describe a typical day is difficult because one of…
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The low-code alternative to housing management systems
Housing management systems (HMS) solve a lot of problems for housing providers; if you want to improve customer service and asset management, an integrated approach drives efficiencies and makes you a better landlord. Unfortunately, enterprise solutions come with a few inherent problems. For many housing providers, they’re just too expensive, and any return on investment…
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Trends driving digital disruption
The adoption of public cloud technology in the housing sector has been slower than initially predicted, largely due to concerns around security, latency, vendor lock-in and cost control. The emergence of multi-cloud is set to combat these barriers by offering housing providers the ability to balance workload across edge, private cloud and public cloud environments,…
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