Ever since the government published its UK Digital Strategy report last year, housing providers have found themselves increasingly attuned to the digital needs of tenants. In the policy paper, a digital inclusion agenda calls for people in every part of society, irrespective of age, gender, physical ability, ethnicity, health conditions, or socio-economic status, to be…
Underpinning digital transformation in today’s housing sectorRead More →
Contributed Articles
AI and customer services
The recent government budget towards the end of 2017 showed us that housing is higher up the political agenda than before, with a government commitment of over £15 billion of new financial support for new housing as well as freeing up housing providers to borrow to build. With the building of all of these new…
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Successful e-procurement in housing
In this interview, Anchor Group’s head of procurement, Iain Dawson, and Science Warehouse’s business development manager, Richard Porter discuss their joint implementation of a new e-procurement and e-invoicing system. What were the reasons behind Anchor’s transformational change? The driving factors were to make buying easier for our staff, reduce the internal costs of our ordering…
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A toolkit for achieving digital business transformation
Many consider leadership to be the management of change and the social housing sector is certainly undergoing rapid change. So how should business leaders navigate and guide their organisation through this change process? A major survey of senior executives in late 2016 revealed that, for most, digitisation was the key, moving services online so that…
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Integration… The key to introducing new technologies
The technology revolution that has transformed the operating efficiency and productivity of social housing continues to make a significant difference. However, identifying which technologies will have the most positive impact is harder to predict. Nigel Rees, joint managing director of Aareon, believes that integration holds the key; here’s why… I’m always fascinated by how new…
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Fixed assets and component accounting
If you’ve not already been put off by the title of this piece, you may well be a finance person rather than an asset management or IT person. It’s a sad truth that, for asset managers, component accounting is often an inconvenience they would rather ignore or be invisible and, even for finance people, it’s…
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