The growing number of housing mergers has caused concern about their impact on tenants but Northgate Public Services’ housing director, Roger Birkinshaw, believes bigger can be better for tenants. Continued pressures on the housing sector to be more efficient mean we can expect to see more mergers in the future. However, it’s my belief that…
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Contributed Articles
Enhancing tenant communications
There is increasing pressure on housing associations to deliver value for money in their regular communications with tenants and leaseholders. Communications, such as rent and service charge statements, are often complex and costly documents to produce. Many still rely on laborious manual processes, as well as staff goodwill, in their regular communications processes. So how…
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Merging? Don’t leave your data up to IT
If you have just started on the path or already crossed the bridge to merge, then your data may be at risk. There are lots of critical and important activities in the merging process ranging from the companies’ legal structures and senior management appointments to extensive dialogue with customers, lenders and suppliers, and much more…
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Benchmarking – The importance of efficiency
Benchmarking is important to compare performance and review efficiency; it enables comparisons to be drawn between you and similar organisations. Using benchmarking to drill into the strengths and weaknesses of your organisation enables smarter decision making, improved efficiency and enhances lean processes by reducing anything that is not adding value. Within the social housing sector,…
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ForViva’s 60% infrastructure cost cuts with Quadris
ForViva’s investment in a Dell XC hyper-converged Nutanix platform supplied and supported by Quadris has been a key enabler of their significant recent growth and transformed application performance. Customer profile Established in June 2015, ForViva has brought together City West Housing Trust, Villages Housing Association and construction company ForWorks under a group structure. The group…
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Faster and cheaper by going IT alone
Paradigm is one of the leading housing providers in the South East of England, managing over 14,000 homes across 33 UK local authorities. When we started over 20 years ago, we already knew that we would have to build a number of systems in-house because, as the first large-scale voluntary transfer (LSVT) in the country,…
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